Last updated: 20 July 2026
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website (the "Site") or make a purchase. By using the Site, you agree to the practices described in this policy.
1. Who we are
This Site is operated by:
Sujaya Sdn Bhd
No. 72-1, First Floor, Jalan SS 15/4d, Ss 15, 47500 Subang Jaya, Selangor, Malaysia
Email: team@sjysports.asia
In this policy, "we", "us", and "our" refer to Sujaya Sdn Bhd. We are the party responsible for your personal data.
2. Information we collect
Information you provide to us, including when you place an order, create an account, subscribe to our newsletter, or contact us:
- Name and contact details (email address, phone number, delivery and billing address);
- Order and account details;
- Payment information (processed securely by our payment providers - see section 5);
- Any information you include in messages you send us.
Information we collect automatically when you use the Site:
- Device and browser information (such as IP address, device type, and browser type);
- Usage data (such as pages viewed, products browsed, and referring links);
- Information collected through cookies and similar technologies (see section 4).
3. How we use your information
We use your personal data to:
- Process and deliver your orders, and manage payments, returns, and refunds;
- Communicate with you about your orders and respond to your enquiries;
- Send you marketing communications where you have opted in (you can opt out at any time);
- Operate, maintain, and improve the Site and our products and services;
- Detect, prevent, and address fraud, security issues, and technical problems;
- Comply with our legal and regulatory obligations.
4. Cookies
We use cookies and similar technologies to operate the Site, remember your preferences, keep items in your cart, analyse traffic, and support marketing. You can control or disable cookies through your browser settings; however, some parts of the Site may not function properly without them.
5. Payment processing
Payments are processed by our third-party payment providers. Your card and payment details are handled directly by these providers under their own security standards, and we do not store your full payment card details on our servers.
6. How we share your information
We do not sell your personal data. We share it only as needed with:
- Shopify, which hosts and powers our online store;
- Payment providers, to process your transactions securely;
- Delivery and logistics partners, to fulfil and ship your orders;
- Analytics and marketing providers, such as Google Analytics and Meta, to help us understand and improve the Site;
- Professional advisers and authorities, where required by law or to protect our legal rights.
7. International transfers
Your personal data may be processed and stored outside your country of residence, including by our service providers (such as Shopify) whose systems operate internationally. Where this happens, we take reasonable steps to ensure your data continues to be protected in accordance with this policy.
8. Data retention
We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting, tax, or reporting requirements. When it is no longer needed, we securely delete or anonymise it.
9. Data security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your rights
In accordance with the Personal Data Protection Act 2010 of Malaysia and other applicable laws, you may have the right to:
- Request access to the personal data we hold about you;
- Request correction of inaccurate or incomplete data;
- Request deletion of your data, where applicable;
- Withdraw your consent to marketing or other processing;
- Limit or object to how we process your data.
To exercise any of these rights, please contact us at team@sjysports.asia. We may need to verify your identity before acting on your request.
11. Marketing communications
If you have subscribed to our newsletter or marketing, you can unsubscribe at any time using the link in our emails or by contacting us. We will still send you essential messages relating to your orders and account.
12. Children's privacy
The Site is not directed at children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to remove it.
13. Third-party links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.
14. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Please review it periodically.
15. Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at team@sjysports.asia.